Final year project Abstract 2023
The project is based on customer reviews on Amazon or Flipkart. The majority of internet reviews are based on technologies, pricing, specifications, prior to the sale of a product. While purchasing any product, a customer remains in doubt. Although he/she is familiar with specifications, he/she does not know anything about the product's quality or experience. It is important for a customer to know what other customers have experienced with the product. The main goal of this project is to get feedback/reviews from customers about the product and we can help our users with their recommendations, complaints, experiences, and qualities of other customers' experiences with the product. Natural language processing is used to extract sentiment from reviews and help new customers during the purchase process.